Resolved -
Our engineers have applied some configuration changes, which have restored performance to normal service levels. We will continue to monitor while we investigate the root cause.
** If you're still encountering issues viewing studies, please log out of any active sessions and log in again **
Apr 1, 16:58 BST
Update -
Our engineering team are continuing to investigate the source of the issue. We will share more information as it becomes available.
Apr 1, 14:42 BST
Investigating -
Our engineers are investigating an issue impacting viewer performance. We'll share an update when more information is available.
Apr 1, 13:58 BST